Hashtag creator launches Molly to make a personal bot from your social media footprint

Hashtag creator Chris Messina today launched Molly, a service that allows people to ask questions about you and glean information from your various social media profiles. Molly skims your posts on platforms like Instagram, Twitter, and Medium to learn about you and formulate natural language questions. When someone asks something Molly can’t answer, that question […]

Fake news is an existential crisis for social media 

 Every gun outrage in America is now routinely followed by a flood of Russian-linked Twitter bot activity. Exacerbating social division is the name of this game. And it’s playing out all over social media continually, not just around elections. Read More Social – TechCrunch

Unilever warns social media to clean up “toxic” content

 Consumer goods giant Unilever, a maker of branded soaps, foodstuffs and personal care items and also one of the world’s biggest online advertisers, has fired a warning shot across the bows of social media giants by threatening to pull ads from digital platforms if they don’t do more to mitigate the spread of what it […]

How to respond when customers get sour on social media

Contributor Jay Baer offers a five-point solution for dealing with customer complaints in social media. Please visit Marketing Land for the full article. Marketing Land – Internet Marketing News, Strategies & Tips

L.L. Bean ends legendary lifetime return policy, and of course social media is to blame

Congratulations, internet! We’ve ruined another glorious thing. On Friday, beloved cozy and outdoors-y things retailer L.L. Bean announced that it would end its famed lifetime return policy. And social media is at least in part to blame. “What we have seen, and it has come to the point where we had to act upon it, […]

Digital Marketing News: Social Media Trends, What CMOs Search For & Mobile Ads Soar

Social Media Trends to Put Into Practice in 2018 [Infographic] What should social media marketers focus on in 2018? This infographic shows several trends, like social media ROI, mobile growth and trust. Social Media Today Search, Paid And SEO, Rank Higher As CMOs Seek New Agency Partners What do CMOs look for in agency partners? […]

Social Media Marketing Spotlight: U.S. Bank Rallies Local Allies for a Friendly, Engaging #MNNice #NiceOff

Roughly 120,000 visitors from 130 countries descended on the Twin Cities last week to take part in Super Bowl LII festivities hosted in downtown Minneapolis. To welcome visitors to the Land of 10,000 Lakes, Minneapolis-based U.S. Bank—which just so happens to have its name on the stadium that hosted the big game—wanted to give visitors […]

Why social media companies won’t kill off bots

Bots, bots, everywhere, but nothing good to click.  As the social media networks of the world engage in a performative struggle to become good for people’s well being, they have been simultaneously peppered with questions about bots on their respective platforms. The automated accounts degrade the user experience and poison the well, the argument goes, […]

Social media is giving us trypophobia

 We aren’t so much seeing through a lens darkly when we log onto Facebook or peer at personalized search results on Google, we’re being individually strapped into a custom-moulded headset that’s continuously screening a bespoke movie — in the dark, in a single-seater theatre, without any windows or doors… Read More Social – TechCrunch

Community Corner: Spotlight on Search Engine Land Award Winners Odd Dog Media & SapientRazorfish

An interview series highlighting 2017’s Award winners: a look at the work they accomplished and the results they achieved. The post Community Corner: Spotlight on Search Engine Land Award Winners Odd Dog Media & SapientRazorfish appeared first on Search Engine Land. Please visit Search Engine Land for the full article. Search Engine Land: News & […]