Twitter now puts live broadcasts at the top of your timeline

Twitter will now put live streams and broadcasts started by accounts you follow at the top of your timeline, making it easier to see what they’re doing in realtime. In a tweet, Twitter said that that the new feature will include breaking news, personalities and sports. The social networking giant included the new feature in its […]

Live Chat vs Chat Bots: Optimizing Your Customer Service for a Delightful Experience

Live chat and chatbots are gaining popularity. And there is a good reason for that: modern businesses continue to look for innovative way to improve their customers’ experience while they search for answers to their queries in real time. While some have opted for live chat, others prefer a chatbot. But the intent remains the […]

Location data is the intelligence your CRM is missing (VB Live)

VB LIVE: Location data and intelligence is key to reaching customers when and where their hearts, minds, and wallets are ready to be captured. Learn how foot traffic patterns, location visits, frequency and venue analysis, and more offer powerful, actionable insights and boosts market share when you join this VB Live event! Register here for […]

Live webinar with Scott Brinker: 5,000+ martech tools — where do you start?

Join us on Tuesday, August 21, 2018, at 1:00 PM EDT (10:00 AM PDT) Please visit Search Engine Land for the full article. Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing

Facebook acqui-hires Utah startup Vidpresso for its interactive live video tools

As Facebook is putting more resources behind its video content, the company announced today that it is ‘acquihiring’ a small Utah startup that specializes in adding social features to video. Vidpresso, headquartered in Ogden, Utah, is selling its technology to Facebook, and Facebook is taking on its seven-person team. TechCrunch first r…Read More Social – […]

Get on the “dumb” bot wagon with Amazon, Apple, and Geico (VB Live)

VB LIVE: AI-based customer service chatbots have often frustrated customers. But don’t dump the bot idea: simpler rules-based chatbots are easy to implement, easy to use, 99-percent effective in solving customer issues, fast. Learn more about why it’s time go all-in on the next generation of chatbots in this VB Live event. Register here…Read More […]

Twitter will suspend repeat offenders posting abusive comments on Periscope live streams

As part of Twitter’s attempted crackdown on abusive behavior across its network, the company announced on Friday afternoon a new policy facing those who repeatedly harass, threaten or otherwise make abusive comments during a Periscope broadcaster’s live stream. According to Twitter, the company will begin to more aggressively enforce its Periscope Community Guidelines by reviewing […]

Google may notify you when your local business listing goes live in Google Maps & Search

A new notification from Google My Business will tell businesses when their local listings go live. Please visit Search Engine Land for the full article. Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing

Top 5 Mind-Blowing Statistics from Google Marketing Live 2018

Google Marketing Live was a smashing success this year. Google announced some seriously exciting new features coming to Google Ads; and it seemed like behind each new feature was a riveting, previously unknown statistic. The stat-dropping was so epic, in fact, that we decided to double down on our Google Marketing Live coverage and give […]

Google Marketing Live: An Advertiser’s Take on the Highlights

For advertisers, the Google Marketing keynote is a hotly anticipated annual event where we get to hear about all of the new features coming up in Google’s suite of marketing tools. It’s also a great indicator of what’s top of mind for Google, and what betas you can expect to roll out (or bug your […]