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Here’s how social video will evolve in 2018

GUEST: Over the past few years, the internet has evolved from a text-based medium to the new TV. Cisco estimates that video accounts for 69 percent of all internet traffic in 2017. When the next-generation wireless network, 5G, hits in 2019 and 2020, we can expect that number to grow as more consumers are able […]

Facebook needs to tame its overactive algorithm

GUEST: There are a number of disturbing elements to the Russian election hacking scandal — most notably the fact that a foreign entity was somehow able to use Facebook and other social networks to influence an already stressful U.S. election. But what has baffled me most about the hacking scandal is that the Russians were […]

Crisp CEO believes we can beat online hate speech, terrorist content, and fake news

Social media has become darker, uglier, and meaner in recent years. It may be wrecking our mental health, destroying our politics, and tearing at the social fabric. Adam Hildreth, founder and CEO of social media risk management firm Crisp, believes it doesn’t have to be that way. Hildreth argues that the tools exist to save […]

Facebook removes ‘delete post’ option from the desktop web version

Facebook has a long tradition of tweaking and changing its interface, testing new features with a small selection of users to see what works and rolling changes back when they don’t pan out. But surely the company wouldn’t prevent users from deleting their posts on its social network? Well, a flurry of complaints across social media […]

Slack expands into Japanese, its fifth language

Slack has announced that its popular team collaboration software is now localized for the Japanese market. The news comes just a few months after the San Francisco-based company expanded beyond English and into Spanish, French, and German, while it also revealed at the time that Japanese would be next up. Users can manually change their […]

Google’s Chatbase bot analytics platform opens to all

Google’s chatbot analytics platform is now open to everyone, more than six months after its quiet debut during the company’s I/O developer conference. Called Chatbase, it’s intended to help developers better analyze and optimize their bots so they can improve conversion rates and accuracy — and avoid having users feel bots are useless. Anyone can […]

WhatsApp groups circulate ‘prophetic’ messages of Indian companies’ financials

(Reuters) — Three days before Dr. Reddy’s Laboratories announced quarterly results this summer, a message circulated on a private WhatsApp group saying the Indian drugmaker would not post good numbers. Dr. Reddy’s was going to report a loss, according to the message on the “Market Chatter” group, which was posted on July 24 from a […]

Twitter warns some accounts may lose verification

Twitter is facing extensive pressure across multiple fronts, including a growing chorus of users upset about the rampant harassment and attacks being levied by trolls.The latest case that has caused the company to do some soul searching involves its verification status it bestows on select accounts. Denoted by a blue checkmark on an account, being […]

LinkedIn launches Career Advice to connect you with a professional mentor

LinkedIn is expanding its efforts across the Economic Graph to help its more than 530 million members maximize their professional relationships. On Wednesday, the company announced Career Advice, a peer-to-peer mentorship program. At launch, it’s going to be available in the United States, United Kingdom, Australia, and India, but there are plans to expand globally […]

To fight fake news, EU calls on public and experts to help design a strategy

Faced with the tidal wave of fake news and phony propaganda unleashed by social media, the European Union has launched an effort to define the problem and identify strategies to address it. In an announcement today, the EU unveiled a process through which the public can submit comments about their experience with fake news. In […]